Support

Instant Background Check — Freeborn Corp

Contact us
Email: support@freeborncorp.com
We aim to respond to all support requests within two business days.

Frequently asked questions

What does a background check include?

Each search covers a national criminal records database spanning all 50 states, Social Security Number validation, and address history for the person you search.

How much does it cost?

Each background check is a single in-app purchase. There is no subscription and no recurring charge — you pay only for the individual checks you run.

When am I charged?

You are charged only after a report has been successfully generated. If the search cannot be completed, you are not charged.

My search returned no records. Was it still charged?

Yes. A completed search that finds no criminal records is a valid, successful result — confirming that nothing was found is part of what the search provides.

Why is a Social Security Number required?

The SSN is used to accurately match the correct individual and to validate identity. Without it, results are substantially less reliable. Social Security Numbers are encrypted and are never displayed in full within a report.

How do I request a refund?

Purchases are processed by Apple. Refund requests are handled through Apple at reportaproblem.apple.com. If you believe a search failed or returned incorrect results, contact us and we will assist.

How is my data handled?

See our Privacy Policy and Terms of Service.

Important: not a consumer report.
This service is not a consumer reporting agency under the Fair Credit Reporting Act (FCRA). Reports may not be used to evaluate a person for employment, housing or tenant screening, credit, insurance, education, or professional licensing. This information may not be used to stalk, harass, or harm any individual. Misuse may violate federal and state law.